Skip to main content

Terms of Service

Last updated: March 7, 2026  |  Version 2.0

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and CallsForMe LLC, a Wyoming limited liability company with its principal place of business at 32565 Golden Lantern St, Ste B #4040, Dana Point, CA 92629 (“CallsForMe,” “we,” “our,” or “us”). By accessing or using the CallsForMe website, platform, or services, you agree to be bound by these Terms. If you do not agree, do not use our services.

These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, and Refund & Cancellation Policy, each of which forms part of this agreement.

1. Services

CallsForMe provides an AI-powered voice calling platform designed for small and mid-size businesses. Our core services include:

Specific features depend on your subscription plan. Current plans: Starter ($99/mo), Pro ($299/mo), and Enterprise ($799/mo). Annual billing options available at a discount. Plan details are published at callsforme.ai/pricing.

2. AI Technology Disclosure

CallsForMe uses artificial intelligence, including AI-generated and synthetic voice technology, to conduct calls on behalf of Clients. Calls are not made or answered by a live human agent unless explicitly stated otherwise in your service configuration.

Inbound Calls

Our AI receptionist is designed to disclose its automated nature when directly asked by a caller. We are actively monitoring evolving FCC guidance and are prepared to implement proactive AI disclosure at the start of calls if and when required by final FCC rulemaking. Clients are responsible for configuring their business greeting, call forwarding, and any jurisdiction-specific disclosures required by local law.

Outbound Calls

All outbound AI-generated calls disclose their automated and AI-powered nature at the outset of each interaction, in compliance with the FCC’s February 2024 Declaratory Ruling confirming that AI-generated voices constitute “artificial” voices under the TCPA (47 U.S.C. § 227). Clients must ensure all call recipients have provided prior express written consent as required by applicable law before being added to any outbound calling campaign.

AI Output Disclaimer

AI-GENERATED RESPONSES MAY CONTAIN ERRORS, INACCURACIES, OR HALLUCINATIONS. CallsForMe does not guarantee that information provided by its AI systems is accurate, complete, or current. Clients are responsible for reviewing AI configurations, scripts, and responses and for correcting factual inaccuracies before deployment. CallsForMe is not liable for business losses, missed appointments, or other consequences arising from AI output errors.

Voice Cloning

Calls may utilize AI-generated voices synthesized from voice samples. These voices are not representations of real individuals unless you have explicitly provided voice recordings and authorized their use pursuant to a signed Voice Cloning Consent Agreement as described in Section 8. You represent and warrant that you have obtained all legally required consents from any individual whose voice is used in connection with our services.

3. Eligibility and Account Registration

You must be at least 18 years of age and have full legal authority to bind the business entity on whose behalf you are registering. By creating an account, you represent and warrant that all registration information is accurate, current, and complete. You agree to keep your information updated and to maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account. Notify us immediately at support@callsforme.ai if you suspect unauthorized access.

4. Client Responsibilities

By using our services, you represent, warrant, and agree that:

5. TCPA and Regulatory Compliance

CallsForMe implements technical safeguards to support TCPA compliance: enforcing calling hours, maintaining internal Do Not Call lists, honoring opt-outs, and disclosing the AI nature of all outbound calls. However, ultimate compliance responsibility remains with each Client for their specific campaigns, contact lists, and the consents they obtain.

Clients must:

CallsForMe may suspend or terminate any campaign that, in its reasonable judgment, presents TCPA compliance risk without prior notice to Client. Client’s obligation to indemnify CallsForMe for TCPA violations (Section 15) is not limited by any such suspension.

6. Billing and Subscription

Subscription Plans and Pricing

Current subscription plans are:

All prices are in U.S. dollars and subject to applicable taxes. Plan features are described at callsforme.ai/pricing.

Automatic Renewal; Cancellation

Subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) unless you cancel before the renewal date. You may cancel at any time via your account dashboard at callsforme.ai/portal-settings or by emailing support@callsforme.ai. Cancellation takes effect at the end of the then-current billing period; you retain access through that date. Monthly plans do not provide prorated refunds upon mid-period cancellation except as stated in our Refund & Cancellation Policy.

30-Day Money-Back Guarantee

All new subscriptions include a 30-day money-back guarantee from the date of first payment. To request a refund within this period, email support@callsforme.ai. See our Refund & Cancellation Policy for full details, including exceptions.

Billing Disputes

If you believe a charge is in error, notify us at billing@callsforme.ai within 30 days of the charge. We will investigate and respond within 15 business days. Initiating a chargeback without first contacting us may result in account suspension.

7. Fair Use — Enterprise Plan (Unlimited Minutes)

The Enterprise plan ($799/month) is marketed as offering unlimited AI call minutes and is designed to accommodate the highest-volume small and mid-size businesses. There is no hard minute cap on this plan. We reserve the right to contact Enterprise plan clients whose usage patterns suggest automated bulk calling inconsistent with a legitimate small business use case (e.g., usage exceeding 20,000 minutes/month for three or more consecutive billing cycles) to discuss a custom arrangement.

The Starter and Pro plans are subject to the call minute allocations described in your plan details at callsforme.ai/pricing. Unused minutes do not roll over between billing periods.

We will never suspend, throttle, or interrupt your service without prior written notice and a reasonable opportunity to resolve the issue. If you anticipate unusual call volume, contact us proactively at support@callsforme.ai.

8. Voice Cloning Terms

Consent Requirement

Voice cloning is available as an add-on feature for eligible plan subscribers. Before any voice cloning is performed, the individual whose voice will be cloned must sign a Voice Cloning Consent Agreement (available at callsforme.ai/voice-consent). Voice cloning will not be initiated without a validly executed consent agreement on file.

California Law — Cal. Civ. Code § 3344 and AB 2602

Voice cloning for commercial use is governed by California Civil Code § 3344 (right of publicity) and, effective January 1, 2025, California AB 2602 (Cal. Lab. Code § 1703.5), which requires that digital voice replica consent specifically describe how the replica will be used, be signed and dated, and clearly state the scope, duration, and nature of the use. CallsForMe’s Voice Cloning Consent Agreement is designed to meet these requirements. Clients who engage in voice cloning under this section represent and warrant that any voice sample provided has been collected with legally sufficient consent.

Authorized Use Only

A cloned voice may only be used for the specific business call purposes described in the signed Consent Agreement. Using a voice clone to make calls, say things, or represent content not described in the Consent Agreement constitutes a material breach of these Terms and may violate state and federal law.

Third-Party Voice Cloning

If Client submits a voice sample belonging to someone other than Client (e.g., an employee, spokesperson, or partner), Client represents and warrants that it holds a signed, written authorization from that individual that complies with Cal. Lab. Code § 1703.5 and all other applicable law. Client agrees to produce that authorization to CallsForMe upon request. CallsForMe reserves the right to refuse or terminate voice cloning services if it has reason to believe required consents are absent or insufficient.

Data Handling for Voice Cloning

Raw voice recordings submitted for cloning are retained only during the model generation process and deleted within 30 days of successful model creation. The synthesized voice model is retained for the duration of the Client’s subscription plus 30 days, then permanently deleted. Clients may request earlier deletion by contacting privacy@callsforme.ai. Upon account termination or consent revocation, the voice model will be permanently deleted within 7 business days.

No Third-Party Licensing

CallsForMe will not sell, license, sub-license, or transfer any cloned voice model to any third party. Voice models are used exclusively to power that Client’s own AI calling agent.

9. CallScore / Mystery Shopping

CallsForMe offers an optional CallScore service that uses AI-powered evaluation calls to assess how a business handles inbound phone inquiries. These calls are made by our AI agent posing as a prospective customer (“mystery shopping calls”) and generate a quality score and behavioral analysis report.

By purchasing or using CallScore, you acknowledge and agree that:

10. Call Recordings

All calls processed through our platform are recorded for quality assurance, compliance documentation, and service improvement. Recordings are stored securely and accessible to you through your account dashboard. We retain call recordings for 90 days unless you request longer retention in writing. By using our services, you consent to the recording of all calls made or received through our platform.

You are responsible for ensuring that all parties on calls made through our platform have received any consent or notice required by applicable state law regarding call recording (including two-party consent states such as California). CallsForMe’s system-level recording consent does not substitute for your legal obligations to call recipients.

11. Intellectual Property

All content, software, algorithms, AI models, trade secrets, and intellectual property comprising the CallsForMe platform are the exclusive property of CallsForMe LLC or its licensors. These Terms grant you a limited, non-exclusive, non-transferable license to access and use our platform solely for your internal business purposes during your subscription term.

Client Data: Client retains full ownership of all data, contact lists, call recordings, transcripts, and business information uploaded to or generated through the platform on Client’s behalf. CallsForMe processes this data as a service provider. You grant CallsForMe a limited license to store, process, and use your data to deliver the services you have subscribed to.

Aggregate & Anonymized Data: CallsForMe may use aggregated, anonymized, non-personally-identifiable data derived from platform usage to improve its products and services. Such data will not identify you or your business.

12. Data Processing

CallsForMe acts as a data processor with respect to personal data of your customers and contacts that you submit to our platform. You act as the data controller for that data and are responsible for having a lawful basis for sharing it with us and for complying with applicable privacy laws (including CCPA, CPRA, GDPR where applicable, and other state privacy laws).

CallsForMe processes Client data only to provide the services described in these Terms and will not use Client personal data for any purpose beyond service delivery except as required by law. We maintain security measures appropriate to the risk of the data processed, as described in our Privacy Policy.

Enterprise clients requiring a formal Data Processing Addendum (DPA) should contact us at legal@callsforme.ai.

13. Limitation of Liability

CallsForMe is not liable for: the outcomes of calls made or received on your behalf; missed appointments; inaccurate information provided by the AI system; loss of business opportunities; or any direct or indirect consequence of AI-generated call content.

AI-specific limitation: CallsForMe specifically disclaims all liability for: errors, omissions, or hallucinations in AI-generated call scripts or responses; calls made to incorrect numbers due to data you provided; technical failures of third-party AI infrastructure (ElevenLabs, Vapi, Twilio); and compliance failures arising from your contact lists or your failure to obtain required consents.

Aggregate cap: Our maximum aggregate liability to you for any cause of action, regardless of form, shall not exceed the greater of (a) the fees paid by you to CallsForMe in the three (3) months immediately preceding the event giving rise to the claim, or (b) five hundred dollars ($500).

IN NO EVENT SHALL CALLSFORME, ITS MEMBERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES OF ANY KIND (INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION), EVEN IF CALLSFORME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE.

14. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CALLSFORME DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SECURITY VULNERABILITIES. AI-GENERATED RESPONSES AND CALL CONTENT ARE NOT WARRANTED TO BE ACCURATE, COMPLETE, OR FIT FOR ANY PARTICULAR PURPOSE. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

15. Indemnification

You agree to indemnify, defend (with counsel reasonably acceptable to CallsForMe), and hold harmless CallsForMe LLC and its members, managers, officers, employees, contractors, and agents from and against any and all claims, demands, liabilities, losses, damages, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

CallsForMe reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with CallsForMe’s defense of such claim.

16. Dispute Resolution

Informal Resolution

Before initiating any formal proceeding, you agree to contact us at legal@callsforme.ai and allow 30 days for good-faith informal resolution. Most issues can and should be resolved without formal proceedings.

Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the services (including disputes about the scope, validity, or enforceability of this arbitration clause) shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, as modified herein. The arbitration shall be conducted in Orange County, California, unless the parties agree to proceed by videoconference. The arbitrator shall apply Wyoming law as set forth in Section 18. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver

YOU AND CALLSFORME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding. If this class action waiver is found unenforceable for any reason, then the entirety of this arbitration clause shall be null and void.

Small Claims Exception

Either party may bring an individual action in small claims court in Orange County, California, for disputes within that court’s jurisdiction.

17. Termination

Termination by Client

You may cancel your subscription at any time via your account dashboard or by emailing support@callsforme.ai. Cancellation takes effect at the end of the current billing period.

Termination by CallsForMe

CallsForMe may suspend or terminate your account immediately upon written notice if: (a) you materially breach these Terms and fail to cure within 10 days of notice; (b) you engage in illegal or abusive use of the platform; (c) your use creates a TCPA or other regulatory compliance risk for CallsForMe; or (d) you become insolvent or file for bankruptcy.

Effect of Termination

Upon termination for any reason: (a) CallsForMe will cease handling calls on your behalf effective immediately (or at end of billing period for non-cause cancellations); (b) you will have 30 days to export your data, call recordings, and transcripts from your account dashboard; (c) after 30 days, your data will be permanently deleted in accordance with our data retention schedule; (d) all accrued payment obligations survive termination; and (e) voice cloning models will be deleted within 7 business days of account closure.

Termination does not relieve you of any indemnification obligation, payment obligation, or representation made prior to termination.

18. Governing Law

These Terms and any dispute arising hereunder shall be governed by the laws of the State of Wyoming, without regard to its conflict of law provisions. You acknowledge, however, that California consumer protection laws, privacy regulations (CCPA/CPRA), and telemarketing statutes may apply to your use of the services regardless of this choice-of-law provision, and CallsForMe does not intend for this provision to waive any consumer protections to which California residents are entitled by law.

19. California Subscriber Rights

NOTICE TO CALIFORNIA SUBSCRIBERS (Cal. Bus. & Prof. Code § 17602)

California law requires we provide the following disclosure to all California residents who subscribe to CallsForMe:

Pursuant to Cal. Bus. & Prof. Code § 17603, if the automatic renewal offer terms or continuous service offer terms are not disclosed clearly and conspicuously and in compliance with § 17602, any goods, services, or subscriptions provided by CallsForMe will be deemed an unconditional gift to the consumer. CallsForMe is committed to full compliance with § 17602.

20. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy, Acceptable Use Policy, and Refund & Cancellation Policy, constitute the entire agreement between you and CallsForMe regarding the services and supersede all prior agreements and understandings.

Severability: If any provision of these Terms is held invalid, illegal, or unenforceable by a court or arbitrator, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

Assignment: You may not assign or transfer these Terms or any rights hereunder without CallsForMe’s prior written consent. CallsForMe may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets.

Waiver: CallsForMe’s failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.

Force Majeure: Neither party shall be liable for any delay or failure in performance to the extent caused by circumstances beyond that party’s reasonable control, including but not limited to acts of God, government action, internet or telecommunications outages, failure of third-party service providers (including ElevenLabs, Vapi, or Twilio), cyberattacks, pandemics, or other events of a similar nature. The affected party shall notify the other as soon as practicable and use commercially reasonable efforts to resume performance.

No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.

Notices: Legal notices to CallsForMe must be sent in writing to the address in Section 22. We may send notices to you via email to the address on your account.

21. Changes to Terms

We may update these Terms from time to time. For material changes (those that reduce your rights or increase your obligations), we will notify you by email at least 30 days before the effective date and post the updated Terms on our website. For non-material changes, we will update the “Last updated” date and post the revised Terms. Your continued use of the services after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you may cancel your subscription before the effective date.

22. Contact

Questions about these Terms or our services? Contact us: